"You understood our business requirements very well and were happy to invest time in order to ensure I was happy with the solution. You are prepared to put in the hours to deliver, have a good understanding of business requirements and good response times to queries."
"Personalised and local service are both important to us; by being a smaller, that invariably leads to the personalised service. Your knowledge and most importantly you and your contacts are the key strengths. You are comfortable with accounting terms and make our staff equally comfortable whenever we need to talk on the phone. The changeover on this product was the least troublesome that I have ever come across."
"Thank you for the training day, we found it helpful. We will be in contact with any queries as you guys have always been very supportive and we do appreciate that. We found the Exchequer training very useful and it defintitely met our needs. We will keep in touch with you and Tony in case of any queries. Thanks again for a great training session."
"I felt comfortable because you proposed credible solutions and were locally based. At the time I would have considered buying direct, depending on the cost implication. That, however, would have been because I had no experience of the additional value that could be added by a local specialist. You listened to my exact requirements and responded in such a way that demonstrated that you had understood and the training was customised likewise. Other Strengths include: Speed of response, making sure each question receives the best possible answer, and a culture of simple, effectively administered, professionalism."
"To actually get someone to totally understand what is required in such a short space of time is very difficult and I compliment you on the way in which you have achieved that...Also the friendly and comfortable atmosphere that you created helped us a great deal in that we were able to give you a better idea of our needs."