"You understood our business
requirements very well and were happy to invest time pre-sales, in order
to ensure I was happy with the solution. You are prepared to put in the
hours to deliver, have a good understanding of business requirements,
very pleasant staff and good response times to queries."
Tim Parfitt, Benugo Ltd
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to read full client testimonial - PDF - 16KB
"You were easily the nicest
'sellers' we met and, although a relatively small organization, your key
personnel appear knowledgeable and gave us the feeling that the job will
get done."
Sarah Moore, Camden Arts Centre
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to read full client testimonial - PDF - 16KB
"The main reason we bought from
you was that you were the nearest to us. Your strengths are that staff
are eager to help, responsive and pleasant to deal with. Benefits of
resellers such as yourselves are that you are able to provide tips on
how other users use the system."
Martin Ellis, The Carbon Trust
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to read full client testimonial - PDF - 16KB
"Personalised and local service
are both important to us; by being a smaller company, that invariably
leads to the personalised service. Your knowledge of the product, and
most importantly you and your staff are the key strengths. You are all
comfortable with the product and make our staff equally comfortable
whenever we need to talk on the phone. The changeover on this product
was the least troublesome that I have ever come across."
Tony Bolger, The Devonshire Group
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to read full client testimonial - PDF - 16KB
"I felt comfortable with
Whitegate because you were honest about your weaknesses, proposed
credible solutions, were locally based and willing to negotiate on the
financial deal. At the time I would have considered buying direct,
depending on the cost implication. That, however, would have been
because I had no experience of the additional value that could be added
by a reseller…
…The most exceptional part of the sales process was its customisation.
You listened to my exact requirements and responded in such a way that
demonstrated that you had understood and the training was customised
likewise. Other Strengths include: Speed of response, Making sure each
question receives the best possible answer, and a culture of simple,
effectively administered, professionalism."
Bruce Taylor, Dovetail Contract Furniture Ltd
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to read full client testimonial - PDF - 20KB
"The staff at Whitegate came
across as being approachable, likeable and people you could rely and
trust. The size of Whitegate enables a good working relationship. The
staff are friendly and helpful"
Les Moniz, Gaventa Ltd
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to read full client testimonial - PDF - 16KB
"Many many thanks for your time
today. It was totally invaluable and made a very big impression on
Barbara who upon our return was immediately on the telephone to tell her
girls in Atlanta how good your system is!! To actually get two people to
totally understand what is required in such a short space of time is
very difficult and I compliment you on the way in which you have both
achieved that on our behalf. Also the friendly and comfortable
atmosphere that you created also helped us a great deal in that we were
able to give you a better idea of our needs."
Mike Hollow, Global Marketing Communications
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to read full client testimonial - PDF - 16KB
"The main reason for choosing
Whitegate was that you fully understood the product and could see it
from an accountants view. You are local, have high levels of product
knowledge and your support level is higher due to the knowledge obtained
during the specification and implementation stages. You are also
prepared to go the extra mile for the client."
Richard Johnson, Grant Spencer, Caisley & Porteous
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to read full client testimonial - PDF - 16KB
"We found it preferable to deal
with a local specialist who can interpret our requirements and propose a
practical solution. Consultants such as yourselves have the time,
ability and incentive to match client requirements to the product. You
have an in-depth knowledge of the Exchequer product and the technical
experience to understand your clients' accounting needs."
Roger Garlick, Ludlow Thompson
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to read full client testimonial - PDF - 20KB
"You put in the effort to
understand our slightly unusual requirements and came up with a solution
in a professional way without trying to hard sell. Some vendors are not
able to satisfy individualistic requirements and are not easy to call
upon at short notice or when needed; they lack your 'personal touch' -
all approachable individuals who inspire confidence."
Roger Parry, Phoenix Equity Partners
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to read full client testimonial - PDF - 16KB
"Whitegate restored my
confidence from the initial interview and the following demonstrations
lead me to choose Exchequer. Excellent training and installation was
followed by excellent support"
Daphne Norris, PressWheel Ltd
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to read full client testimonial - PDF - 16KB
"Whitegate displayed they had
the knowledge of our business and gave us a suitable business/accounting
solution. Whitegate's key strengths are their customer friendliness,
central location and having the right staff to manage the various
departments."
Vasanth Kumaran, Taxbriefs Ltd
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to read full client testimonial - PDF - 16KB
| For
more information on our range of accounting software solutions,
training or consultancy services or to find out how your
business could benefit, please call +44 (0) 20
7831 2777 or contact us. |
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